20–30 minutes
Most repairs. Timing depends on the fault and parts availability.
PHONETOUCH REPAIRS · CRAIGIEBURN
iPhone repairs.
Start with your model.
Cracked screen, a battery that drains too quickly or a charging problem? Tell us your iPhone model and what happened. We’ll discuss the available repair options.
Most repairs take 20–30 minutes.
Timing depends on the fault and parts availability.
No diagnostic feeNo fix, no fee
No fix.
No fee.
If we cannot fix your device, you do not pay a repair fee.
No diagnostic
fee.
We assess your device without a diagnostic charge.
COMMON REPAIR ENQUIRIES
Tell us what’s going wrong.
Screen replacement
Cracked glass, lines, a blank display or touch problems. Repair options depend on your exact model and the damage.
Battery replacement
Short battery life or unexpected shutdowns. Share your symptoms so we can help assess whether the battery is the cause.
Charging problems
Loose cable connection or unreliable charging. The port, battery and other components may need assessment.
What does a repair cost?
No diagnostic fee. No fix, no fee — if we cannot fix your device, you do not pay a repair fee.
Price depends on the model, fault and parts required. Contact us for a quote for your device. Most repairs take 20–30 minutes. Timing depends on the fault, parts availability and current workload.
Ask about the available parts options and warranty terms before approving the repair.
Not sure what’s wrong?
We also take enquiries about back glass, audio faults, water damage, restarting and devices that won’t turn on. An assessment may be needed to identify the cause.
Before you contact us
- Have your exact model handy. Find the model under Settings → General → About if the phone still works.
- Describe the fault and any recent drop, liquid exposure or previous repair.
- Back up your data if the device still works.
- If there is liquid damage, stop charging and switch it off if you can.
VISIT OUR KIOSK
Craigieburn Old Plaza.
Kiosk 01 / 10 Craigieburn Road
Craigieburn VIC 3064
| Monday–Wednesday | 9:00 am–5:30 pm |
|---|---|
| Thursday–Friday | 9:00 am–6:00 pm |
| Saturday | 9:00 am–5:00 pm |
| Sunday | 9:00 am–4:30 pm |
Call to check public holiday hours and parts availability.
PLAN YOUR VISIT
Find us at Old Plaza.
Kiosk 01 / 10 Craigieburn Road, Craigieburn VIC 3064
The map shows the street address. Find our kiosk inside Craigieburn Old Plaza.